THE LARGEST COLLECTION OF HELP DESK JOBS ON EARTH
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... working in 24/7 Public Safety Call Center or Public Safety Helpdesk environment ... 12 months experience using a Call Center/Help Desk incident tracking system such as ... professionally and..
... time of turnover or when call length is beyond the 30-minute ... year experience working in a help-desk environment.A certificationEDUCATION AND/OR EXPERIENCE - ... JOB KNOWLEDGEMust have 1-year previous..
... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...
