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IT Helpdesk Support Technician will provide desktop support, hardware and software problem resolution with customers using knowledge tree(s) and other troubleshooting aids to walk a user through fixes. Should be capable ..
Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..
The Desktop Support Technician will manage all desktop, laptop and other related hardware and software support activities in a corporate environment for internal and external customers. Job Requirements : Minimum 2 ..
... documentation, providing immediate feedback to customer, escalating inquiries/issues to the appropriate ... large user base. mproving the customer service experience, creating engaged customers ... organic growth, taking ownership of..
Visit our website at www.beringstraits.com to apply! SUMMARY Global Technical Services, LLC, a Bering Straits Native Corporation company, is seeking an experienced Help Desk Analyst responsible for inquiry or issue documentation, ..