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Position Summary: Provide expertise in configuring, installing, upgrading and trouble shooting in a LAN/WAN environment or between multiple local area networks in WAN environment. Provide expertise regarding personal computer hardware and ..
Provide in-person and remote support for various field offices for end users performing problem analysis and troubleshooting to resolve incidents within service levels Communicate and escalate technical issues that cannot be ..
Help Desk Manager shall oversee all Tier ... malfunctions, and troubleshooting problems. The Help Desk Manager shall implement processes and ... Platinum, Gold, and Silver Customer Service Levels. Primary Duties/Responsibilities:..
... The Client & Technical Support Specialist serves as a client advocate, ... client advocate, providing high quality service and technical support via telephone, ... for the Electronic Residency Application..
... is currently seeking a qualified Help Desk/Tier 2 SharePoint for a government ... contract in Silver Spring, MD. Help Desk Analysts provide IT support for ... via phone, email..
Sr. Help Desk Specialist Job Locations US-DC-Washington Job ID ... (ProSphere) is seeking a Senior Help Desk Specialist to serve as an expert ... technician on an Information Technology Help..
... is currently seeking a qualified Help Desk Analyst Tier I in Silver ... I in Silver Spring, MD. Help Desk Analysts provide IT support for ... customers Create, close..
... Technologies is looking for a Help Desk Manager to manage our help desk operations and team of help desk support staff delivering customer-focused support ... strong passion for delivering..
... currently seeking a qualified SharePoint Help Desk Technician in Washington, DC. This ... as well as, strong customer service and communication skills are critical ... Customer Support experience 1..