Help Desk Supervisor Jobs in New York

... year experience working in a help-desk environment.A certificationEDUCATION AND/OR EXPERIENCE - ... JOB KNOWLEDGEMust have 1-year previous help-desk – technical and customer service ... how are defined by the..

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

HBITS-04-12227 Provide support and technical assistance to the New York State Education Department - ACCES-VR Unit, including Vocational Rehabilitation (VR) staff, participants, and vendor community: Respond to Level 1 support queries ..

... staff for onboardings and replacements Help Desk Manager Help desk managers complete both technical support ... months providing L1 and/or L2 help desk support to end users via .....

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

... firm is seeking a Systems Supervisor to serve as an integral ... provide guidance and support to help desk staff Provide coaching to team ... salary actions Ensure that..

... firm is seeking a Systems Supervisor to serve as an integral ... provide guidance and support to help desk staff Provide coaching to team ... salary actions Ensure that..