Internet Help Desk Support Jobs in New York

Provides second-tier support to end-users for PC, server, ... problems that the first-tier of help desk support is unable to resolve. May ... resolution/escalation/tracking of requests for desktop support when..

Provides second-tier support to end-users for PC, server, ... problems that the first-tier of help desk support is unable to resolve. May ... resolution/escalation/tracking of requests for desktop support when..

... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out. Support and deployment O365 Pro Plus ... experienced in the usage and..

HBITS-03-11964 Daily tasks will include: Develop and implement an Organizational Change Management (OCM) Plan and Program Develop a comprehensive Communication Plan and Stakeholder Analysis Identify communications channels, and issue communications to ..

HBITS-04-12227 Provide support and technical assistance to the ... community: Respond to Level 1 support queries via ticket/chat/email/phone Escalate and/or ... self-service articles/Frequently Asked Questions (FAQs) Help Desk Manager Help..

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

... staff for onboardings and replacements Help Desk Manager Help desk managers complete both technical support and organizational duties, including answering ... months providing L1 and/or L2 help desk support..

... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... accurate summaries and reports of support activity. Work with technical and ... experienced in the usage..

... material as needed (ie. CDs/DVDs) Support multifunction and IP printers by ... experienced in the usage and support of a collection of development ... months experience working in a..

... searching for a motivated IT Support Engineer to join our 70 ... 70 person Technology team to help take this mission to the ... engineer even smarter solutions, and..

... of technical staff. Provide training, support, and troubleshooting. Review and test ... and expedite large equipment roll-outs. Support and deploy O365 and Office ... experienced in the usage and..

... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out. Support and deployment O365 Pro Plus ... experienced in the usage and..

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out. Support and deployment O365 Pro Plus ... experienced in the usage and..

... To professionally and courteously answer Help Desk calls/e-mail messages as they come ... ensuring that every location has support coverage. Use of LanSweeper, ITSM ... to provide level 2..

... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... accurate summaries and reports of support activity. Work effectively with technical ... experienced in the usage..

... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... accurate summaries and reports of support activity. Work effectively with technical ... experienced in the usage..

... to provide level 2 technical support to over 4000 DOH staff, ... experienced in the usage and support of a collection of development ... assistance. 36 months experience managing..

... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out. Support and deployment O365 Pro Plus ... experienced in the usage and..