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... Support services to the OPM/FIS IT user community. Respond to IT incidents and requests received from ... by the Tier 1 Service Desk. Create Remedy tickets for incidents .....
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Help Desk Manager Job brief We are ... are looking for a qualified Help desk manager to join our team. ... be responsible for leading our technical support team to..
... for user problems within the help desk. Develop and direct projects to ... and direct projects to improve help desk support capability. Act as a ... consultant and resource..
... as manage and implement appointed IT projects. Works in conjunction with ... technicians as well as other technical groups to assure all IT needs are satisfied in accordance .....
