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... standard operating procedures. We globally support a wide range of enterprise ... better outcomes. Responsibilities • Provide support for end users in Windows ... telephone, incoming tickets and onsite..
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... on the lookout for a Support Engineer to join our proactive ... the root cause of a Help Desk request lies and implementing a ... with the technological savvy..
... Use of LanSweeper, ITSM and remote desktop to provide level 2 ... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out...
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... Use of Lansweeper, ITSM, and remote desktop to provide level 2 ... to provide level 2 technical support to over 4000 DOH staff, ... experienced in the usage and..
... software applications, hardware, printers and remote technologies directed to the Information ... interdepartmental teams Provide onsite desktop support to users on a regular ... basis Respond to occasional after-hours/emergency..
... priorities and provide guidance and support to help desk staff Provide coaching to team ... salary actions Ensure that IT Help Desk services are being operated in ... manner..
... To professionally and courteously answer Help Desk calls/e-mail messages as they come ... ensuring that every location has support coverage. Use of LanSweeper, ITSM ... Use of LanSweeper, ITSM..
... of technical staff. Provide training, support, and troubleshooting. Review and test ... and expedite large equipment roll-outs. Support and deploy O365 and Office ... experienced in the usage and..