Senior Help Desk Jobs in New York

... problems that the first-tier of help desk support is unable to resolve. ... field and 4 years general help desk experience or a four year ... field and 2..

... the root cause of a Help Desk request lies and implementing a ... with the technological savvy to help us keep up this record ... then connect with peers..

POSITION SUMMARY:  Provide technical expertise and high-quality IT support to customers on moderately complex issues. Ensure quality support with a high degree of customer service, expedient response time, and accurate information.This ..

... 70 person Technology team to help take this mission to the ... smarter solutions, and support our Help Desk for two offices, two optical ... a big-picture thinker, which..

POSITION SUMMARY:  Provide technical expertise and high-quality IT support to customers on moderately complex issues. Ensure quality support with a high degree of customer service, expedient response time, and accurate information.This ..

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... beyond that of a Programmer. Senior 60 - 84 Months - ... an advanced education 60..

... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... beyond that of a Programmer. Senior 60 - 84 Months - ... an advanced education 60..

... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... beyond that of a Programmer. Senior 60 - 84 months: Candidate ... an advanced education. 60..

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...