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Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..
Technical Support Specialist Rockville, MD Daily Responsibilities SRA is seeking a Technical Support Specialist to assist with analyzing and resolving User issues within the application. Key responsibilities include: - Monitoring: Monitor ..
Helpdesk/Infrastructure Specialist Reston, VA The Help Desk and Infrastructure Support Specialist provides 8x5 and flexible adhoc support of IT hardware, software, and systems in an on-site and on-call capacity for the ..
Information Technology 1 Opening Washington, DC Job Number: 1676 The Information Technology Department of Arnold & Porter has an opening for a Service Desk Analyst in the Washington, DC office working ..
... sports teams The Client & Technical Support Specialist serves as a ... providing high quality service and technical support via telephone, email and/or ... this role the Client &..
... Solutions & Technology Incorporated seeks Helpdesk Support - Tier II personnel ... range of IT duties. The Helpdesk Support - Tier II personnel ... to include: Desk-side Support Provide..
Iron Bow Technologies is currently looking for an Associate Service Desk Technician - Tier I. The successful candidate will be responsible for providing first-tier support to our nation's veterans, consisting of ..
... Cognosante Company, is hiring Bilingual Technical Quality Analysts to support our ... maintaining the performance of their technical help desk functions. The Bilingual ... help desk functions. The Bilingual..
Job Overview The Systems Administrator (Sys Admin) will be responsible for managing the company’s internal IT infrastructure and day-to-day IT support for the organization. Job Responsibilities Department-Specific Support the various application ..
Addison Group is working with a client in downtown Washington DC searching for a Tier 1/2 Help Desk Associate for an ongoing contract. Persons in this role will be working with ..
... Support Technician must clearly communicate technical solutions in a professional end-user ... to requests for end user technical assistance in person, over the ... & Experience Associate’s degree or..
Iron Bow Technologies is looking for a Help Desk Manager to manage our help desk operations and team of help desk support staff delivering customer-focused support for our Washington DC based ..
... life. The Temporary Client & Technical Support Specialist serves as a ... providing high quality service and technical support via telephone, email and/or ... this role the Client &..
Overview AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 ..
SkillStorm is activelyu00a0seeking an End User Support Specialist.u00a0nOur client is located in the Washington, DC area,u00a0however the job can be performed REMOTELY.nResponsibilities:nThe End User Support Specialist performs day-to-day activities required to ..
Desktop Support Engineer III (Senior) Summary The United States Army (USA), 7th Signal Command requires a Desktop Engineer III (Senior level Desktop Engineer) with a minimum of five (5) years' experience ..
... Support Engineer researches and resolves technical problems of moderate to complex ... and on line requests for technical support. Documents, tracks, and monitors ... complex to complex issues regarding..
Addison Group is working with a client that is law firm in downtown Washington DC looking to bring on a Help Desk Analyst for a direct hire opportunity. This role is ..
JOB SUMMARY LCG Systems is seeking a Desktop Support Manager to support our NIH client. The Manage will oversee a department of five ten (5 -10) Tier II -Tier III Team ..
... to resolve a range of technical issues. The candidate will operate ... end users on frequently asked technical issues. The candidate may also ... Qualifications Minimum high school and/or..